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What is the duration of the 1Z0-325 Exam
- Format: Multiple choices, multiple answers
- Passing Score: 60%
- Number of Questions: 80
- Length of Examination: 150 minutes
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1Z0-325 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 1Z0-325 exam dumps will include the following topics:
- RightNow Analytics
- Application Appearance
- Customer Portal
- Site Configuration Admin
- Feedback/Surveys
- Chat & Co-Browse
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Oracle 1z0-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Knowledge Management and Content Delivery | - Knowledge Base Configuration - Content Publishing and Maintenance |
| Incident and Service Management | - Incident Lifecycle Management - Workflow and Business Rules |
| Reporting and Analytics | - Standard Reports and Dashboards - Data Analysis and Metrics |
| Configuration and Administration | - User Roles and Security Management - Configuration Settings and Customization |
| Oracle RightNow Cloud Service Fundamentals | - Platform Overview and Architecture - Core Components and Navigation |
| Customer Portal and Experience Interface | - Self-Service and Knowledge Base Setup - Customer Portal Configuration |
| Integration and Advanced Features | - Integration with External Systems - Advanced Configuration Options |
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