Oracle 1z0-981 : Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials

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Oracle 1z0-981 Exam Syllabus Topics:

Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials Sample Questions:

Question 1

Which five practices deliver maximum reporting performance?

A. Filtering on standard fields that are indexed
B. Providing default values for runtime filters
C. Providing values for runtime filters
D. Using fixed filters whenever possible
E. Using index custom fields as filters
F. Filtering on simple columns and not on expressions
G. Configuring many-to-many joins
H. Using the like operator instead of the complex expression operator
I. Using the complex expression operator instead of the like operator
J. Filtering on expressions and not on simple columns
K. Using outer joins rather than inner joins when possible

Question 2

Which four view modes are available in the Report Editor?

A. Layout View
B. Data Set View
C. Report View
D. Design View
E. Database View
F. Graphical View

Question 3

How many rows can be returned by a tabular query?

A. Unlimited
B. 100
C. 100000
D. 10000
E. 1000

Question 4

What are the three different types of pull policy for queues?

A. Round Robin
B. Advanced
C. Strict Priority
D. Standard
E. Manual
F. First Due

Question 5

Which is a sample object query?

A. SELECT C.Name.First FROM Contact C WHERE C.Name.First like ,C%';
B. SELECT Incident.ReferenceNumber, Incident.PrimaryContact-Contact.* FROM Incident;
C. SELECT 0.Contacts FROM Organization O WHERE O-ID = 1;
D. SELECT ID FROM Contact WHERE Contact-Name.First like 'Chris' AND
Contact.Address.City='Bozeman';

Solutions: