Avaya 3001 : Avaya IP Office Configuration and Maintenance Exam

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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?

A) The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
B) The telephone display message cannot be changed.
The prompt cannot be changed.
C) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.

2. Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?

A) Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
B) Capture a System Monitor trace and escalate to Avaya for an answer.
C) Use the System Status Application (SSA) to see what user the call is ringing to.
D) Use Customer Call Status (CCS) to see what user the call is ringing to.

3. What does "IMAP support" mean in the IP Office UMS service?

A) A user can see/listen to voicemail messages via Web browser.
B) A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
C) A user ran receive voicemail messages only using MS Outlook.
D) All messages arc forwarded to a user e-mail account and deleted on their telephone.
E) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.

4. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) Advanced Small Community Networking (SCAN)
B) Preferred edition - Messaging
C) IP500 IP Office Multi-Site Network (MSN)
D) IP300 Voice Networking Channels

5. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)

A) Set CDR.
B) Set SMDR.
C) Set IP address of call accounting software.
D) Install Delta Server.

Solutions: