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IBM A2070-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Architecture & Components | 20% | - Key Components: Case Builder, Administration Client, Client - IBM Case Manager Architecture - Integration with FileNet P8 Platform |
| Case Modeling & Solution Design | 30% | - Defining properties, states, and stages - Tasks, workflows, and business rules - Creating and configuring case types - Document classes and security |
| Reporting & Analytics | 10% | - Case Analyzer and Case Monitor setup - Dashboards and reporting views |
| Customization & Integration | 25% | - Mashup pages and external data integration - Using REST APIs and CE/PE APIs - Business rules and rule execution |
| Deployment & Administration | 15% | - Environment configuration and validation - Monitoring and troubleshooting - Solution packaging and deployment |
IBM Assessment: IBM Case Manager V5.0 Sample Questions:
Question 1
A solution package is a set of XML files and folders that are the artifacts of a solution. The package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a Workflow Definitions, and a ages folder. What is the file that contains the application space, roster, event logs, queues, in-baskets, roles, and step processors?
A. ages?folder
B. Solution Definition File
C. Workflow Definition File
D. PE Configuration File
Question 2
What two integrations with IBM Business Process Manager Advanced edition does IBM Case Manager provide? (Choose two)
A. The mapping of Case Tasks to SOA components in Case Builder
B. The invocation of SOA components running in Websphere Process Server
C. The invocation of process fragments defined in the IBM BPM Process Center
D. The mapping of SOA components to Case Tasks in Websphere Integration Developer
E. WebSphere Integration Developer tasks may be browsed and associated with case tasks from Case Builder
Question 3
What are the available queue access rights?
A. Read and Process
B. Read and Write
C. Query and ProcessW Times New Roman ArialZ
D. Query and Write
Question 4
Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?
A. A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
B. A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
C. A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing
D. A customer requests written details of the policy and additional product descriptions
Question 5
In the development environment target object store, which tool(s) should be used to to add non-case management assets, such as search templates and form templates?
A. Only Solution Assistant
B. Only Enterprise Manager, and/or Workplace
C. Enterprise Manager, Workplace, and/or Workplace XT
D. Only Workplace, and/or Workplace XT
Solutions:
| Question 1 Answer: D | Question 2 Answer: B,D | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: C |


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