Salesforce AP-222 : Public Sector Solutions Accredited Professional

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A public sector agency is leveraging the Business Rules Engine for its Licensing & Permitting implementation. The agency needs to allow multiple permits for a single application, and the permit fee is calculated based on the type of permits selected. Which two steps would a technical consultant use to address this use case?

A) Add an Aggregate step to the group and add the SUM function
B) Add an Aggregate Group to the end of the Expression Set
C) Provide Permission Sets to users for the Expression Set and Lightning Component
D) Add a Lightning Component to query and Aggregate the total value of all permits

2. The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected. What configuration should the Technical Consultant perform to assist with meeting this requirement?

A) Disable all approval processes on the Case object
B) Set the Organization- Wide Defaults (OWD) for the Case object to private
C) Mirror the Org Chart into the Role Hierarchy
D) Disable the Grant Access Using Hierarchies setting on the Case object

3. A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

A) FlexCard
B) DataRaptor
C) OmniScript
D) Integration Procedure

4. A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects. Which Permission Set License should be assigned to a volunteer to allow them to sign up?

A) Community Response for Public Sector
B) Volunteer Management for Community
C) Public Sector for Community
D) Emergency Response for Public Sector

5. The City of Snaxboro has several License and Permit forms that are long and complex.
Applicants often fill out these forms incorrectly and forget to submit key pieces of information, resulting in requests for more information on their applications. The city wants to use Public Sector Solutions and digitize these forms to increase the accuracy of information submitted by applicants and reduce processing times. What three recommendations should a Technical Consultant provide to the city to achieve this?

A) Add spaces in the names of each of the elements. This ensures improvement to OmniScript's load time.
B) Review the application forms and find logical points in the process that can be broken into shorter steps.
C) Review the application forms and try to replicate them as much as possible in a single step using OmniScripts.
D) Create a PDF form and integrate it with the Public Sector Solutions application intake form process
E) Analyze all the application forms and create simple, reusable OmniScripts for processes that are repeatable.

Solutions: