Certified Application Developer - ServiceNow Training and Certification
Preparation Guide for ServiceNow CAD Certification Exam
Introduction
The ServiceNow Certified Application Developer Exam certifies the candidate having the skills and essential knowledge to develop applications and solve business problems.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
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Topics to Cover
ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts
Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST
Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope
Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports
Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI
Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
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Brief Details
Following are the quick details related to the ServiceNow Certified Application Developer Certification Exam
Exam type: Multiple Choice Questions
Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the training for Application development fundamentals.
Exam Name: Certified Application Developer - ServiceNow Training and Certification
Exam Price: $150 (USD)
Number of Questions: 60 Questions
Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates have to select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.
Duration: 90 minutes
Exam Code: ServiceNow CAD Certification Exam
Exam Content
The examination consists of 60 Questions. Candidates should attempt maximum correct answers for a better score.
Formats of Question
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
- True or False questions: the candidate will be presented with a statement and has to specify the correct option for the statement if the statement is either true or false
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 90 minutes for attempting 60 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The ServiceNow CAD certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Designing and Creating an Application | 20% | - Determine application suitability for ServiceNow platform - Create application modules and navigation - Design and implement data models and relationships - Use and manage application scope |
| Topic 2: Working with External Data & Integrations | 10% | - Import and export data from external sources - Configure inbound and outbound integrations - Use REST APIs and Scripted REST APIs - Work with IntegrationHub and third-party systems |
| Topic 3: Security and Restricting Access | 20% | - Secure application artifacts and data - Configure access controls and permissions - Implement role-based access control - Use scope for security separation |
| Topic 4: Application User Interface | 20% | - Write, test and debug client-side scripts - Implement UI Policies, UI Actions and Record Producers - Design, customize and configure forms and fields - Write, test and debug server-side scripts |
| Topic 5: Application Automation | 20% | - Implement events, scheduled jobs and script includes - Build workflows and Flow Designer processes - Create and manage application properties - Configure email notifications and actions |
| Topic 6: Application Management & Deployment | 10% | - Package and publish applications - Manage application lifecycle and updates - Use delegated development and Git integration - Use source control and deployment tools |


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