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EMC E20-918 : IT-as-a-Service Expert Exam for Cloud Architects

E20-918

Exam Code: E20-918

Exam Name: IT-as-a-Service Expert Exam for Cloud Architects

Updated: Aug 31, 2025

Q & A: 98 Questions and Answers

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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. A health care provider is determining the best chargeback model for their organization. Their requirements are:
-Simple to measure -Operational costs should be amortized over a specific time period -Charges should be divided among the lines of business
Which chargeback model satisfies these requirements?

A) Subscription-by-peak-usage
B) Subscription-by-time
C) Variable-cost
D) Fixed-cost


2. A company is actively moving business applications to an ITaaS model. The IT department increasingly acts as an adviser, proposing the best fit from either private cloud capability or public cloud suppliers.
The company's finance department is considering their financial applications for cloud as they increasingly need more capacity and better performance at the end of the month, which the current infrastructure cannot deliver. The financial application architecture is three tier (presentation, middleware, and database).
The IT security team has suggested that with appropriate controls the presentation layer could be deployed in a public cloud but the middleware and database layers cannot.
What would be the best approach to enabling service elasticity in this scenario?

A) IaaS deployment in the community cloud
B) IaaS deployment in the hybrid cloud
C) IaaS deployment in the public cloud
D) IaaS deployment in the private cloud


3. Refer to the exhibit.

A cloud architect has presented you with the exhibit for peer review. You immediately realize that a firewall is missing. Where is the missing firewall?

A) Between VM2 and VM4
B) Between the Service A and Service B
C) Between the external network and the internet
D) Between VM2 and the tenant network


4. Refer to Scenario 1 below.
An IT department is offering 50 Service Offerings in their service catalog to meet all the application developers' needs. Many of the variants have a very small number of associated instantiations. A "big data" platform is offered and being actively utilized by a team of data scientists.
All services are sourced from within the private cloud. The developers are able to customize the platform's compute, storage, protection and network configuration upon instantiation. They can also provision additional resources after the initial instantiation through an upgrade service within the catalog. Because of the culture of the organization, no chargeback mechanism is implemented.
Within six months, IT experiences these problems:
(a). Developers are complaining of poor and inconsistent performance
(b). Resource utilization has far exceeded expectations
(c). The environment has become very complex
(d). Since the resource pools are shared throughout the organization, IT has been unable to identify usage patterns, making capacity planning very difficult
What can the IT department do to address problem (a)?

A) Standardize on a subset of offerings to meet the needs of most developers and minimize the number of customization options
B) Offer additional, larger resource platform options to the developers
C) Divide the "application developer" and "big data" workloads into separate resource pools
D) Communicate appropriate SLAs that are realistic given the demand and resources available


5. Refer to the exhibit.

You have been hired to assist with a migration to an ITaaS environment. The company has offices
in Atlanta, Dubai, and London, with 5000, 2000, and 3000 employees, respectively. A data center exists in each location, and most services have been virtualized. Messaging services are provided locally to the user.
You have just performed an assessment of the environment. The results are shown in the exhibit.
The CIO is interested in closing one of the data centers and migrating some or all of the services to a public cloud service provider (CSP). Any services that do not get migrated to the CSP will be hosted at one of the other two data centers. Network latency averages 8 milliseconds between the Atlanta and London offices, and 10 milliseconds between the London and Dubai offices. Traffic between Atlanta and Dubai is routed through London.
The eCommerce application is external facing and is hosted at all three data centers. Atlanta services 50% of the users in North and South America. London services 40% of the users in Europe and Asia. Dubai services 10% of the users in Africa and Australia.
You have tentatively chosen a CSP that is housed in Frankfurt, and would have access to 3 Gb/s of network bandwidth to the facility. The CSP's service levels are as follows:
-RPO: 4 hours -RTO: 1 hour -Availability: 99.995%
Your recommendation is to close the Dubai data center over a one-year time horizon.
What migration strategy would you recommend for the services that are currently hosted in the Dubai data center, and why?

A) eCommerce to the public cloud; Messaging to Atlanta; CSP cannot support the bandwidth requirements for Messaging, and latency will be less from Atlanta
B) Messaging to the public cloud; split eCommerce between London and Atlanta; CSP cannot support the availability for eCommerce
C) Messaging and eCommerce to the public cloud; CSP can support availability and bandwidth requirements for both applications
D) eCommerce to the public cloud; Messaging to London; CSP cannot support the bandwidth requirements for Messaging, and latency will be less from London


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: B

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