Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
B) With Slack we will build deeper connections by using a single global collaboration platform.
C) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.
D) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.

2. Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?

A) Communications lead
B) Product owner
C) Slack admin
D) Executive sponsor

3. You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?

A) A poll asking participants if they prefer Slack, Teams or email.
B) A huddle about the participants' favorite remote work tips.
C) An ice-breaker asking participants what kind of music they play at their desk.
D) A multiple-choice knowledge check question about the benefits of threads.

4. When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?

A) Workspace(s) and access level
B) Grid design benefits and considerations
C) Training recommendations
D) Admin processes
E) Channel recommendations
F) User analytics and KPIs

5. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?

A) Open
B) Hidden
C) Invite only
D) By Request

Solutions: