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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design the Interactive Flow of Your App | 20% | - Build workflows and use cases - Align design with Slack architecture - Handle user entry points: commands, shortcuts, actions - Use Block Kit to build user interfaces |
| Topic 2: Distribute Your App | 7% | - Manage app lifecycle and updates - Publish to App Directory - Private distribution |
| Topic 3: Design Your Workflows: Spotlight on Slack's APIs | 13% | - Implement Web API and Events API - Socket Mode vs HTTP event delivery - Select correct API: Web API, Events API - Manage rate limits - Understand API terminology and versioning |
| Topic 4: APIs for Managing Your Slack | 12% | - Audit API for monitoring - SCIM API for user and group management - Admin API for workspace management |
| Topic 5: Tools | 5% | - Sample code and resources - Use Bolt framework - Block Kit Builder - Slack Developer Tools (SDT) |
| Topic 6: Apps in the Slack Platform | 7% | - Choose appropriate Slack surfaces: App Home, modals, messages - Set up collaboration for app development - Securely store and retrieve data and tokens - Automate and enhance workspace operations |
| Topic 7: Design for Scale | 9% | - Support Slack Connect and shared channels - Build for Enterprise Grid - Use Enterprise Grid Sandbox |
| Topic 8: Design for Security | 19% | - Manage scopes and permissions - Implement OAuth 2.0 and token rotation - Comply with compliance and governance requirements - Secure data storage and transmission |
| Topic 9: Design a Great User Experience | 8% | - Design accessible and consistent interfaces - Onboard and guide users - Follow Slack design principles |
Salesforce Certified Slack Developer Sample Questions:
1. A team is developing a Slack app to provide quick company updates and individual user performance metrics.
Which Slack surface should be primarily used to deliver this functionality?
A) Use direct messages for individual performance metrics and channels for company updates
B) Use the App Home for both individual performance metrics and company updates
C) Implement slash commands for users to request their performance metrics and company updates
D) Utilize channel messages for individual performance metrics and direct messages for company updates
2. Your team is developing a Slack app to notify a sales team whenever a new lead is captured on the company website.
Which Slack component or feature should primarily be used to implement this functionality?
A) Implement incoming webhooks to automatically send notifications to a sales channel when a new lead is captured
B) Set up an RSS feed in a Slack channel for new lead notifications
C) Use Slash commands to allow sales team members to request lead updates
D) Develop a bot to periodically check for new leads and post updates in a dedicate channel
3. In which scenario would utilizing the Slack Audit Logs API be most beneficial?
A) When designing a Slack bot to automate responses to common queries in a support channel
B) To customize the Slack workspace interface and theme settings for individual users
C) For real-time notification of messages posted in specific channels
D) When needing to monitor and review changes in user permissions and access to sensitive channels or data
4. Your Slack app requires the storage of OAuth tokens after user authorization.
What is the most secure way to store these tokens?
A) Keep the tokens in client-side storage, like local storage or cookies, for quick retrieval
B) Encrypt the tokens and store them in a secure database with access controls
C) Embed the tokens directly within the app's source code for streamlined access
D) Store the tokens in a publicly accessible configuration file for ease of access by the app
5. In designing a Slack app for team communication, which feature would best support Slack's goal of a simpler and more pleasant user experience?
A) Automatic status updates for all team members set by the app at regular intervals throughout the
B) An optional, integrated sidebar in Slack for quick access to team contact information and current status
C) A chatbot that initiates conversation with team members every hour to check their status
D) Mandatory end-of-day summaries from each team member posted in a common channel
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
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