CompTIA A+ Certification Exam (JK0-801) : JK0-801

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CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. Which of the following is enabled in the BIOS that will prompt a user, Joe, to enter his password every time the laptop performs a POST?

A) Power User access
B) Power on password
C) Administrative password
D) User profile access

2. A user's iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?

A) Remove and reseat the battery
B) Plug the phone into a known good charger
C) Replace the screen glass assembly
D) Replace the battery and charge the phone

3. After having difficulty printing, a user, Joe, informs a technician that the print server needs to be reset because there are a number of documents pending in the printer on the control panel. The technician understands that the real solution is to clear a paper jam. Which of the following is the MOST appropriate response the technician should give Joe?

A) Remove the paper jam from the printer and offer Joe some reference materials so he can be more helpful in the future.
B) Inform Joe that there are print jobs piling up, but the cause is a paper jam, and a technician is fixing the issue now.
C) Thank Joe for his help with solving the issue, and let him know that a technician is in the process of resetting the print server.
D) Tell Joe that he was incorrect about the print server, and ask him open-ended questions to see if he has further suggestions.

4. A technician needs to configure a wireless small office home office (SOHO) network to provide IP addresses to devices on the network. Which of the following features should be enabled?

A) MAC filtering
B) DHCP
C) Port forwarding
D) SSID broadcast

5. A customer wants to be able to archive a large 15 to 20 GB project to optical media using a single disk. Which of the following should a technician recommend?

A) Dual Layer DVD burner
B) CD-ROM burner
C) Blu-Ray writer
D) DVD-RW drive

Solutions: