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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio : AB-620

AB-620

Exam Code: AB-620

Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio

Updated: Aug 18, 2026

Q & A: 133 Questions and Answers

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About Microsoft AB-620 Exam

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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Build and extend agents in Copilot Studio40–45%- Integrate with services and systems
  • 1. Implement multi-agent solutions and orchestration
  • 2. Connect to APIs, custom connectors, and Dataverse
  • 3. Connect to Microsoft 365, Azure, and external enterprise systems
  • 4. Integrate with Microsoft Foundry and MCP servers
- Implement advanced capabilities
  • 1. Add tools, actions, and automation
  • 2. Configure retrieval-augmented generation (RAG)
  • 3. Customize models and prompt engineering
  • 4. Implement computer-use and advanced action agents
- Develop agent flows and logic
  • 1. Design adaptive cards and user interfaces
  • 2. Implement conditional logic and branching
  • 3. Use Power Fx expressions and functions
  • 4. Create and modify conversation flows
Test, deploy, and manage agents20–25%- Test and validate agent performance
  • 1. Measure accuracy, relevance, and safety
  • 2. Create test cases and evaluation datasets
  • 3. Debug and resolve errors or unexpected behavior
- Deploy and manage agent lifecycle
  • 1. Implement application lifecycle management (ALM)
  • 2. Monitor usage, performance, and health
  • 3. Update, version, and retire agents
  • 4. Prepare solutions for deployment
Plan and configure agent solutions30–35%- Plan an agent solution
  • 1. Identify business requirements and use cases
  • 2. Define responsible AI and governance strategy
  • 3. Evaluate security, compliance, and data privacy considerations
  • 4. Plan channels and deployment options
- Configure agent foundations
  • 1. Define topics, triggers, and conversation flows
  • 2. Set up environment variables and configuration settings
  • 3. Design agent identity, personality, and instructions
  • 4. Configure knowledge sources and data connections

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. Drag and Drop Question
A team has deployed an agent in Copilot Studio and needs to evaluate whether the agent is meeting its intended goals before expanding usage to a broader audience.
The team must evaluate agent performance using a structured and repeatable approach that produces actionable insights.
You need to select and apply an appropriate evaluation method by performing the required actions in the correct order.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.


2. Drag and Drop Question
A company plans to use Copilot connectors to ground answers from a third-party system for an agent in Copilot Studio.
To meet the business needs, responsibilities for configuring and using Copilot connectors must be separated, based on the following requirements:
- For tenant administration, the connector must be available at the
tenant level.
- For agent runtime behavior, answers must be grounded from authorized
sources.
- For builder configuration, you must add the connector to the agent.
You need to determine how Copilot connector set-up responsibilities are handled across tenant, runtime, and builder stages.
What should you configure for each requirement? To answer, move the appropriate configuration to the correct requirements. You may use each configuration once, more than once, or not at all.
You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


3. You need an agent to only be invoked by other trusted agents in the tenant, not directly by end users. What should you configure?

A) Publish the agent to the public web channel
B) Configure the agent as a connected agent without exposing a standalone chat channel
C) Enable anonymous authentication
D) Increase the token limit


4. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
A company is configuring an agent in Copilot Studio that uses a generative answers node inside multiple topics.
The company requires responses to meet the following requirements:
- Must use an executive summary format.
- Must apply only within a specific topic.
- Must continue using configured knowledge sources.
- Must comply with connector security controls.
You need to configure a custom prompt to meet the formatting requirements.
Solution: Configure the custom prompt tool at the topic level so that other topics are not affected.
Does the solution meet the goal?

A) Yes
B) No


5. An agent calls a flow that intermittently produces unexpected results during execution.
The agent behaves inconsistently.
You need to investigate agent flow executions to diagnose the issue.
Which two actions should you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A) Update the flow trigger definition.
B) Review flow analytics summary.
C) Increase the connector timeout.
D) Review flow run history.
E) Check the Error column in the Activity tab.
F) Inspect failed run details.


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: Only visible for members
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: E,F

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