Oracle Fusion Service 2026 Implementation Professional : 1Z0-1064-26

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Which two statements are true regarding the Audit History tab of a Service Request?

A) It allows users to save searches for later reuse.
B) It is available only to authorized administrators.
C) It is enabled by default.
D) It is searchable by date range, username, event type, event severity, and event duration.
E) It is exportable to Excel.

2. Which two options are true about role synchronization for Digital Customer Service (DCS)?

A) is required for every DCS instance
B) enables DCS user authentication through an identity management service (such as Engagement Cloud identity management)
C) is real time
D) also synchronizes userIDs and passwords between DCS and Engagement Cloud

3. Which three statements are true about building Digital Customer Service (DCS) applications?

A) DCS application can be embedded in other sites.
B) Only one version of a DCS application can be active in production at any time.
C) DCS includes a "reference implementation template" that illustrates recommended implementation practices.
D) Many DCS applications can be active in production at the same time.

4. Which statement is correct when describing the process of adding assignment rules from Service Setup?

A) Use the "Manage Service Assignment Rules" task, access and lock the appropriate rules sets, create new rule(s), add conditions and actions, save and close.
B) Use the "Manage Service Request Assignment Object" task, access and lock the appropriate objects, create new rule set(s), add conditions and actions, save and publish.
C) Use the "Manage Service Request Assignment Object" task, access the applicable service requests, create and apply new rule set(s) to the service requests, add conditions and actions, save and close.
D) Use the "Manage Service Assignment Rules" task, access the appropriate rules sets, create new rule(s), add conditions and actions, save and publish.

5. Identify three considerations before starting the configuration of assignment rules to service requests.

A) the attributes of queues to use as criteria for your rule assignments
B) the attributes of service requests to use as criteria for your rule assignments
C) the candidates of queues to use as criteria for your rule assignments
D) the candidates of service requests to use as criteria for your rule assignments
E) the rule sets you want to create and the rules to include in each rule set

Solutions: