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PMI Project Management Office Certified Professional Sample Questions:
1. The chief strategy officer and the PMO professional are working on the strategic plan while defining the long- term strategic vision of a rapidly growing startup. They are setting the strategic goals and developing action plans.
What should be the PMO professional's primary focus to help ensure alignment to these strategic goals?
A) Help prioritize customer projects with the biggest monetary value and the highest impact on customer satisfaction.
B) Help prioritize projects based on their contributions to overall strategy and work to ensure that high- impact projects get the needed resources.
C) Help to obtain the project managers' feedback on the action plan to ensure continuous improvement and refinement of the objectives.
D) Help senior management track project and program progress with predefined key performance indicators (KPIs).
2. A PMO professional is overseeing multiple customer care projects within a mid-sized company. The project sponsors, the chief of operations and the chief of customer success, have demanding schedules and are often occupied with other responsibilities.
How should the PMO professional ensure effective communication with these key stakeholders?
A) Reach out to them only when critical issues arise in order to avoid adding to their workload unnecessarily.
B) Engage with them primarily at the project's key phase gate reviews, ensuring their presence during all critical life cycle transitions.
C) Collaborate with them during early planning to establish a clear communications management plan, including defined reporting and escalation procedures.
D) Include them in the project's weekly team meetings to ensure they are continuously updated on the project's progress and aware of any emerging challenges.
3. The PMO at an expanding healthcare organization has been tasked with enhancing the organization's project management practices to achieve higher efficiency and better outcomes. To achieve this, the first step is to perform a gap analysis to evaluate the current state of project management maturity. This analysis will help PMO understand the existing capabilities, identify gaps compared to industry standards, and highlight areas needing improvement. Based on the results, the aim is to create a targeted improvement plan to elevate the organization's project management maturity level.
What is the primary purpose of conducting a gap analysis in the context of evaluating and progressing organizational project management capability?
A) To justify the need for additional project management software tools that conduct gap analysis and maturity levels.
B) To reassign project managers based on their individual skill sets, maturity, and performance levels.
C) To identify gaps between current project management practices and desired maturity levels, and develop targeted improvement plans.
D) To benchmark project performance and maturity levels against other organizations in the same industry.
4. An experienced PMO professional is tasked with establishing guidelines and procedures to ensure effective decision-making and accountability throughout the project life cycle in a large-scale project management environment. The PMO professional needs to facilitate the establishment of structured guidelines and procedures to govern project activities and promote organizational alignment.
Which action should the PMO professional prioritize?
A) Establish a centralized repository for project documentation and knowledge sharing to ensure transparency and accessibility.
B) Collaborate with project stakeholders to define roles and responsibilities to ensure clarity and accountability.
C) Implement a performance measurement framework to assess project progress and outcomes against metrics of past projects.
D) Conduct regular audits to evaluate compliance with established guidelines and identify areas for improvement.
5. A new PMO has been started in a medium-sized retail company that has several concurrently running strategic projects. A team of project managers with no PMO experience has been assigned to the new PMO.
Which two actions should the PMO professional take to help the project managers prepare for their roles?
(Choose 2)
A) Explain how they should understand the PMO's customers' needs first so they know what to focus on.
B) Conduct orientation sessions to raise the project managers' awareness about the organization of a PMO.
C) Explain that being part of a PMO requires extensive experience in the company's business sector.
D) Coach and mentor the project managers in managing the company's strategic projects.
E) Explain that being a part of a PMO requires high-level project management competencies.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A,D |