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HP Selling Imaging and Printing Fundamentals : HP2-B117

HP2-B117

Exam Code: HP2-B117

Exam Name: Selling Imaging and Printing Fundamentals

Updated: Jul 21, 2026

Q & A: 50 Questions and Answers

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HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Needs Analysis- Customer environment evaluation
  • 1. Home and small business scenarios
    • 2. Enterprise printing requirements
      - Solution recommendation
      • 1. Matching products to customer profiles
        • 2. Cost and productivity considerations
          Topic 2: HP Printing Solutions and Services- Value-added solutions
          • 1. Workflow and document management
            • 2. Mobile and network printing
              - Support services
              • 1. HP Care Pack services
                • 2. Managed printing concepts
                  Topic 3: Competitive Positioning and Sales Fundamentals- HP competitive advantages
                  • 1. Reliability and total cost of ownership
                    • 2. Product differentiation
                      - Sales positioning
                      • 1. Identifying customer benefits
                        • 2. Recommending appropriate solutions
                          Topic 4: Imaging and Printing Portfolio Fundamentals- HP imaging and printing product families
                          • 1. Inkjet printers
                            • 2. Laser printers
                              • 3. Multifunction printers
                                - Core printing technologies
                                • 1. Printing methods and terminology
                                  • 2. Consumables and supplies

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    1. What is the meaning of the T in the model name of HP DesignJet printers, such as HP DesignJet T2400 eMFP?

                                    A) Thermal
                                    B) Torn cat series
                                    C) Technical
                                    D) Turbo


                                    2. What purpose does HP Embedded Capture serve in a network environment?

                                    A) Enhances digital sending capabilities
                                    B) Enhances authorization and authentication features
                                    C) Manages the HP imaging and printing fleet
                                    D) Enforces IT baseline policies


                                    3. Where does the technology for the HP PageWide printhead come from?

                                    A) HP business notebook touch monitors
                                    B) High end HP web presses
                                    C) HP ThinkJet printing technology
                                    D) HP LaserJet printing process


                                    4. What is an effective way of choosing HP imaging and printing products for a customer?

                                    A) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
                                    B) Match product features to the customer's needs to improve the way they work.
                                    C) Offer free training when selling HP imaging and printing devices.
                                    D) Sell products that offer the most functionality to fit within the customer's budget.


                                    5. What are the categories of HP LaserJet and color LaserJet MFPs? (Select three.)

                                    A) Home and home office
                                    B) Enterprise
                                    C) Small and medium business
                                    D) Enterprise flow
                                    E) Pro
                                    F) ePrint public print locations


                                    Solutions:

                                    Question # 1
                                    Answer: C
                                    Question # 2
                                    Answer: D
                                    Question # 3
                                    Answer: A
                                    Question # 4
                                    Answer: D
                                    Question # 5
                                    Answer: E

                                    HP2-B117 Related Exams
                                    HP2-Z27 - Selling HP Networking Solutions and Services
                                    HP2-Z28 - Selling HP Enterprise Networking Solutions and Services
                                    HP2-B32 - Web Jetadmin Printer Fleet Management
                                    HP2-E39 - Selling HP Converged Infrastruture Solutions
                                    HP2-N48 - Selling HP SaaS Solutions
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