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HP HP2-B115 : Selling HP Printing and Personal Systems Hardware

HP2-B115

Exam Code: HP2-B115

Exam Name: Selling HP Printing and Personal Systems Hardware

Updated: Jul 18, 2026

Q & A: 64 Questions and Answers

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HP HP2-B115 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Positioning and Selling Solutions20%- Communicate value and ROI
- Match products to customer needs
- Address objections and close sales
Topic 2: Support and Management Tools10%- Service and support offerings
- Security and mobility solutions
- HP Web Jetadmin and management software
Topic 3: HP Printing Solutions Portfolio25%- Inkjet and LaserJet product lines
- Features, benefits and competitive advantages
- Multifunction printers and wide-format systems
Topic 4: HP Personal Systems Portfolio25%- Security, manageability and performance features
- Desktops, notebooks and workstations
- Tablets and mobile devices
Topic 5: Understand Customer Requirements20%- Define solution requirements
- Identify business and user needs
- Analyze customer environment and usage scenarios

HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. If a customer is looking to print only mono pages, what should you recommend'?

A) an HP OfficeJet Printer
B) an HP LaserJet printer
C) an HP DesignJet printer
D) an HP MFP flow device


2. Which HP feature allows wireless printing from HP Notebooks?

A) HP Client Automation
B) HP Insight Control
C) HP Web-Based Server
D) HP ePrint Driver


3. Where is the customer value in using an HP Enterprise MFP device'?

A) They use the lowest priced toner cartridges
B) Every dollar spent printing involves another nine dollars to manage it, so there is a huge potential for cost savings
C) They are ink-based only: therefore, they give you the lowest cost per page
D) They are the smallest MFPs in the market, which gives the customer more space on their desktop.


4. Your customer would like to purchase personal computing products with consistent global configurations, allowing product standardization in up to 151 countries worldwide Which product family should you recommend?

A) HPProBook
B) HP EliteBook Folio 1000 series
C) HPProDesk
D) HP EliteBook 600 series


5. Why is the Recommended Monthly Print Volume (RMPV) important?

A) It tells you how many sheets of paper you will be able to sell the customer.
B) It gives you an indication whether the customer needs mono or color printing.
C) It helps you match the right printer for the right customer's environment, to give them the best return on investment
D) It tells you how many pages a printer will print in its entire lifetime


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: B

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