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IBM System x Server Family Technical Support V1 Sample Questions:

1. After submitting a configuration that meets the customer's requirements, a TDA is suggested.
The customer is not familiar with the TDA process and asks why this should be done. Which of the
following is a benefit of a TDA?

A) A TDA brings an IBM technician onsite to properly inspect installed hardware and related software
B) A TDA will ensure the solutions and configurations are complete and technically accurate
C) A TDA is required only for IBM direct-sourced business opportunities
D) A TDA will guarantee that the hardware will work in the customer's environment at the volumes projected

2. A new IBM System x customer is implementing a consolidation strategy from a variety of competitive x86 servers and blades. The technical expert has developed a strong working relationship with the CFO who is acting as CIO. Which of the following is the minimum content of the customer support plan?

A) A list of all equipment, and software previously installed
B) A copy of all previous contracts
C) A single contact number for resolution of any issues
D) A list of contact numbers

3. A x86 customer released an RFP for new system. One requirement is that the configuration must include software for automated Windows OS deployments. Which of the following packages meets the customer's requirement?

A) IBM Systems Director Enterprise Edition for x86
B) IBM Systems Director Standard Edition for x86
C) IBM ServerGuide
D) IBM Systems Director Express Edition for x86

4. A Sun Solaris customer with a single 40 core system is planning to migrate to another platform and Linux. The customer uses a large application using all 40 cores and they want at least 40 cores. They already have a BladeCenter H and would prefer blades. All cores are not equal. After consulting with the ATS Server Consolidation Team you know that the E7-4870 2.40GHz 10C is the processor that meets/exceeds the Sun processors. Which of the following blades support the 10C E7-xxxx processors?

A) HS22
B) HS23E
C) HX5
D) HS23

5. A System x prospect is looking to build a new general purpose computing environment. The ability to quickly deploy once the solution has arrived at the customer data center is important. Which of the following would be the quickest to implement?

A) IBM Intelligent Cluster
B) PureFlex
C) BladeCenter
D) iDataPlex

Solutions: